Refund Policy
At Trans Digital Services LLC, we aim to provide high-quality AI services. Your satisfaction is important to us. Please read our Refund Policy carefully.
1. Services Covered
This Refund Policy applies to all AI services purchased from Trans Digital Services LLC through our website.
2. No Refund for Completed Services
Once a service has been fully delivered and completed as per the agreement, we do not offer refunds.
3. Refund for Unused Services
If you have paid for a service but have not yet used or started it, you may request a full refund within 7 days of purchase.
4. Cancellation by Us
If we are unable to deliver the service for any reason, you will receive a full refund.
5. Cancellation by You
If you wish to cancel a service after work has started, but before completion, a partial refund may be issued depending on the amount of work already done.
6. How to Request a Refund
To request a refund, please email us at [email protected] with:
Your name
Order details
Reason for refund request
We will respond within 3-5 business days.
7. Refund Method
Approved refunds will be issued to your original payment method. Processing time may take 5-10 business days depending on your bank or payment provider.
8. Non-Refundable Items
The following are non-refundable:
Customized AI model development
Completed consultation or training sessions
Services already delivered in full
9. Changes to This Policy
We may update this Refund Policy from time to time. All changes will be posted on this page with the updated date.
Questions?
Contact us at:
📧 [email protected]